Archives for Business Manuals

Food Safety Program

FOOD SAFETY PROGRAM Having a Food Safety Program in your hospitality business is a good solution for all aspects of food compliancy. The Food Safety Program Manual is a complete manual – it has everything included in it, including a Food Safety Awareness program, Food Safety Supervisor training, Australian Food Standards details, templates, instructions, and it easy to put together. Templates can be photocopied, filled out on a daily basis, and stored in a separate folder for management or council inspections. If the last copy has been used, then it is easily reprinted from your digital file. Our Maralytics “Business
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Categories: Procedures.

Workplace Health and Safety Manual

WORKPLACE HEALTH AND SAFETY MANUAL Having in place proper Workplace Health and Safety procedures for your restaurant, cafe or any hospitality business is necessary if you want to ensure that your employees and your customers are in a safe environment. It is an employers’ responsibility to make sure that the workplace is constantly monitored and all staff are trained in procedures and all equipment is in good working condition at all times. More than half of hospitality workers are aged less than 25 years and are more likely to be injured at work and hospitalised than any other age group
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Categories: Procedures.

Staff Management Manual

STAFF MANAGEMENT MANUAL Every hospitality business employs staff. But not every business is good at managing staff as they have no human resource department or procedures in the business. It is a very challenging area, as every staff member is an individual, and some are fantastic and others will test every boundary that there is in the venue, and that causes a lot of stress for many managers and owners. There are diploma courses that are available on Staff Management, but who wants to spend 6 months learning about it, when all a manager wants is something to make their
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Categories: Procedures.

Operations Manual

OPERATIONS MANUAL Having a café or restaurant has a lot of demands on managers and owners. There are so many different areas in the business that needs attention – food, suppliers, staff, customers, money, finance, marketing, administration, operations, maintenance and systems. So when do they ever have any time to set up parts of the business to make it flow more smoothly. We have done that with our Maralytics “Business Manuals Made Easy” Operations Manual. It has all the different types of checklists and procedures that you need in the general operations of running a food business. This makes it
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Categories: Procedures.

Coffee Standard Operating Procedures

COFFEE STANDARD OPERATING PROCEDURES Having a café or restaurant that serves coffee is very common, and the standards of customers wanting to have the perfect barista made coffee is very high with all the advertising about it. How do you get your barista to make the perfect coffee every time, and what happens to the staff that don’t know how to make coffee but really want to learn, do you have the information for them to know all about coffee. It is a very big subject and has a lot of information that can be told about it. There are
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Categories: Procedures.

Restaurant Manuals and Systems

RESTAURANT MANUALS AND SYSTEMS Why it is important to have manuals and systems in your restaurant Running a restaurant is not an easy business to operate. There are so many different areas within the business that needs to have attention, and as the owner or manager, it is difficult to be available and know everything that is actually going on within the business. It is important to have standard operating procedures for many areas in your restaurant, as this creates consistency within the business, and supports the staff, so they don’t need to constantly ask questions, and can get on
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Categories: Industry Updates.

Liquor License Manual

LIQUOR LICENCE MANUAL Hospitality businesses that serve alcohol need to have a folder that contains all the information for their liquor licence requirements, so that it is available at anytime a licensing officer walks in. Having a Liquor Licence Manual in your business is a good solution for all aspects of liquor compliancy. There can be many problems that are involved with alcohol, so it is easier to know if your staff are up to date with the legal requirements of operating a licence. Fines can go into the hundreds of thousands, and loss of reputation and closure of business
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Categories: Procedures.

Restaurant Systems and Procedures

RESTAURANT SYSTEMS AND PROCEDURES How can you get the best restaurant systems and procedures for running your restaurant, without it costing you heaps of time and money. Owning and managing a restaurant is hard work, and if you have never done it before, there is going to be a massive lesson in learning how to operate a business with so many requirements that you need your attention. Hospitality has multiple areas that need to be controlled at all times, otherwise costs can blow out and operations will suffer, and along with this, anything that goes wrong can cost a lot
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Categories: Industry Updates.

Food Allergy Restaurant Responsibility

Food Allergy Restaurant Responsibility Why is it important to consider Food Allergies in your restaurant? What is food allergy and how is it related to running a restaurant business? In a 2015 study conducted by the not-for-profit organisation, Allergy & Anaphylaxis Australia, a total of 1-2% of adults and 4-8% of children were reported to have food allergies. While some might think that these are just small estimates, as a responsible restaurateur, allergens that might cause an allergy attack for your customers should be one of your main considerations when planning your menu and when preparing your customers’ orders. “My
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Categories: Industry Updates.