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Hospitality Industry: Tips and Trends For 2021

Hospitality Industry: Tips and Trends For 2021 After a year of turmoil, change and challenges 2020 has finally come to a close. The last year has been particularly tough for hospitality businesses who’ve had to battle lockdowns and ever changing restrictions. After weathering the 2020 COVID storm, with many businesses coming out stronger and more resilient, it’s time to look ahead to 2021 and the opportunities it can bring. To help kick off the new year we’ve listed some of the top trends that are set to have a big impact and how hospitality venues can get behind these growing
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Categories: Track Your Marketing and Hospitality.

3 Tips to Improve Customer Relationships Using Online Surveys

You can ask your customers hundreds of potential questions, but remember that the best questions that you can ask will largely depend on your goals, as well. Asking too many irrelevant questions that are also too lengthy, or in the wrong format, can result in inaccurate and incomplete data. Without the correct information, you lose the value of an important tool, which should be bringing you crucial insights to improve customer satisfaction.
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Categories: Track Your Marketing and Hospitality.