Customer experience is, in fact, the single ingredient that will determine the success of your company. A further report by Smart Insights revealed that businesses offering better customer experience earned between 4 and 8 percent more than their competitors. endangering the future of your business.
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Archives for customer experience
Treat Your Social Media Like the Storefront You Want Customers to See
Running a startup in the social media space has led to numerous conversations with founders, professionals and others about the significance and value of social media.
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How to Improve Customer Experiences Through Your Marketing Analytics
Marketing analytics is integral in refining the customer experience, especially when you track and engage with them in all of their touch points.
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